{"id":626,"date":"2018-06-30T16:40:49","date_gmt":"2018-06-30T21:40:49","guid":{"rendered":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/?p=626"},"modified":"2018-08-05T17:11:17","modified_gmt":"2018-08-05T22:11:17","slug":"creating-empathy-in-design","status":"publish","type":"post","link":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/creating-empathy-in-design\/","title":{"rendered":"Creating Empathy in Design"},"content":{"rendered":"<p>For my digital learning tool, I plan to create some sort of library of resources to help my colleagues to navigate a shift toward teaching in a BYOD environment, and to also help our students navigate the same transition.<\/p>\n<p>I understand the concept of empathy better when it comes to my colleagues, since I too will be making this transition along with them.\u00a0 According to Kouprie and Visser (2009)\u00a0 having an emotional\/affective response to my colleagues&#8217; emotional state, and being able to reflect on that by assuming a similar cognitive perspective seem to be the core mechanism of empathy. Since I am experiencing the exact same thing as my colleagues, empathising with them is more straight forward since I can inform my design based on my own experiences.<\/p>\n<p>Where I think I will struggle more is with empathising with our students. Teeneagers today\u00a0 have grown up with technology, and I know that in Canada for the most part, technology is a large part of formal classroom based education. Students, in general, know how to use Google Apps for Education, Microsoft Office, and are familiar with many web 2.0 tools like Prezi and Mind Meister. In Colombia, this is not necessarily true. While most of these students have been exposed to all of these tools, very few have been shown how to use them, or had any significant amount of time spent using them as an educational tool in a classroom setting. Shifting to a device and student centred learning platform for them will be a big leap, and I am not sure how best to prepare them for it.<\/p>\n<p>I plan to make a series of short video tutorials about how to use applications efficiently in a school setting, but I am not sure how best to address the training to help them to think differently, and for themselves: somethng they are not currently doing with any degree of success.<\/p>\n<p><img decoding=\"async\" class=\"alignleft wp-image-629 size-medium lazyload\" data-src=\"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-content\/uploads\/sites\/57\/2018\/06\/Charlie-Brown-300x208.png\" alt=\"\" width=\"300\" height=\"208\" data-srcset=\"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-content\/uploads\/sites\/57\/2018\/06\/Charlie-Brown-300x208.png 300w, https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-content\/uploads\/sites\/57\/2018\/06\/Charlie-Brown-768x532.png 768w, https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-content\/uploads\/sites\/57\/2018\/06\/Charlie-Brown.png 874w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/208;\" \/><\/p>\n<p>Part of the issue, I realise, is the ESL barrier. My students are at varying levels of English proficiency. They all speak it well, but I am never sure how much of what I say actually gets absorbed. For the most part I feel like Charlie Brown&#8217;s teacher &#8220;waw waw, waw waw waw wah.&#8221;<\/p>\n<p>I know this because after I am done my increasingly brief instructions and ask &#8220;are there any questions?&#8221; (there never are) there is a calamity of Spanish discussions as the more able students regurgitate what I have just said in Spanish to the less capable students. I know that there is some empathetic insight to be gained here. I understand that language is part of the barrier to general understanding, and I can empathise with this on a personal level, because even though I have been here a year, my Spanish is pretty shoddy. So I can relate to what it means to not understand.<\/p>\n<p>However, I could really use some proactive insight to move me forward regarding pratical ideas for designing solutions that are rooted in empathy.\u00a0 How do I enable my students to gain independence and confidence in their navigation of digital learning resources? Video tutorials are a start, but how do I ensure comprehension of text based digital resources without standing there and spoon-feeding them? This is ultimately my empathetic design challenge, and any advice or insight would be greatly welcomed and appreciated!<\/p>\n<p>References<\/p>\n<p>Kouprie, M., &amp; Visser, F. S. (2009).\u00a0A framework for empathy in design: Stepping into and out of the user\u2019s life.\u00a0<em>Journal of Engineering Design<\/em>,\u00a0<em>20<\/em>(5), 437-448.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For my digital learning tool, I plan to create some sort of library of resources to help my colleagues to navigate a shift toward teaching in a BYOD environment, and to also help our students navigate the same transition. I understand the concept of empathy better when it comes to my colleagues, since I too &hellip; <a href=\"https:\/\/malat-webspace.royalroads.ca\/rru0011\/creating-empathy-in-design\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Creating Empathy in Design<\/span><\/a><\/p>\n","protected":false},"author":52,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[10,1],"tags":[19],"class_list":["post-626","post","type-post","status-publish","format-standard","hentry","category-lrnt527","category-uncategorized","tag-rrumalat"],"_links":{"self":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/posts\/626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/comments?post=626"}],"version-history":[{"count":5,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/posts\/626\/revisions"}],"predecessor-version":[{"id":642,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/posts\/626\/revisions\/642"}],"wp:attachment":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/media?parent=626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/categories?post=626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0011\/wp-json\/wp\/v2\/tags?post=626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}