{"id":425,"date":"2018-06-29T14:23:19","date_gmt":"2018-06-29T21:23:19","guid":{"rendered":"https:\/\/malat-webspace.royalroads.ca\/rru0012\/?p=425"},"modified":"2018-06-29T14:29:36","modified_gmt":"2018-06-29T21:29:36","slug":"activity-3-empathy-methods","status":"publish","type":"post","link":"https:\/\/malat-webspace.royalroads.ca\/rru0012\/activity-3-empathy-methods\/","title":{"rendered":"Activity 3 \u2013 Empathy Methods"},"content":{"rendered":"

For my design challenge topic, I started with the following question: How can we help our instructors build empathy toward their online students?<\/p>\n

After completing activity 1, and receiving some great feedback from Jason, George, and Krista, and also looking deeper into this issue and searching our resources, I found that there is not much need for it in our college since there are things in place for it already. However, I realized that there is a need for looking into ways of keeping our online students engaged throughout their courses. I will be shifting my attention toward this issue and I want to explore this further.<\/p>\n

My goal at this time is to create a YouTube video to discuss this issue and teach some techniques for the instructors to use in their online courses.<\/p>\n

In order to make sure this will be a beneficial topic before I created my digital resource, I chose to conduct a survey as an empathy method, and also observing the students\u2019 need in their online classes. As stated by \u201cWatching what people do and how they interact with their environment gives you clues about what they think and feel. It helps you to learn about what they need\u201d (Stanford University Institute of Design,\u00a02016, p. 1).<\/p>\n

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https:\/\/medium.com\/@kylenewins\/bootcamp-bootleg-response-330d189d55e5<\/span><\/p><\/div>\n

First, I completed activity 2 which helped me understand the empathy process which is the first step in the design challenge. Then, I started working on activity 3 by taking the following steps:<\/p>\n