{"id":432,"date":"2020-02-24T14:06:03","date_gmt":"2020-02-24T21:06:03","guid":{"rendered":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/?p=432"},"modified":"2020-02-24T14:06:03","modified_gmt":"2020-02-24T21:06:03","slug":"change-management-in-digital-learning-environments","status":"publish","type":"post","link":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/change-management-in-digital-learning-environments\/","title":{"rendered":"Change Management in Digital Learning Environments"},"content":{"rendered":"<p>Change.\u00a0 That word elicits emotions ranging from trepidation to exhilaration.\u00a0 Change management theories can help leaders in digital learning environments guide their teams through changes, ensuring a successful implementation.\u00a0 With the speed that technology is advancing, change is the norm rather than the exception. While there is no formula to enable a leader to manage change perfectly, there are tools available to help him or her when the need arises.<\/p>\n<p>I had the opportunity to discuss change implementation in digital environments with three individuals who have experience with this field.\u00a0 Two of these individuals work in government and one works in post-secondary.\u00a0 These conversations contributed to the ideas behind the infographic (figure 1) regarding change management along with literature on the topic, and my experiences with change.<\/p>\n<p>\u201cA good room set-up can\u2019t make the class succeed by itself, but a bad room set-up can make it fail\u201d (Feldstein, 2017, para. 5).\u00a0 While this quote does not directly address change in digital learning environments, it does connect to it.\u00a0 Often change is for the best or required due to adjustments in surrounding variables; without a well-planned execution, no matter the value of the change, it can fail.\u00a0 Digital environments come with added challenges since much, if not all, of the team is inaccessible face-to-face.\u00a0 If the change is unsuccessful, the effortless choice is to blame the change without looking at each component.\u00a0 If this occurs, it takes a strong reflective practice to discover what happened.\u00a0 According to Catelli (2016), reflecting on events can help leaders learn about the people they have on their team, and how events affect their industry (p. 217).\u00a0 Providing leaders with strong tools to use, including to encourage empathy and learning throughout the process as indicated in the infographic (figure 1), will help provide a good (figurative) room set-up, increasing the probability of successful implementation.<\/p>\n<p>The importance of clear and frequent communication was a common theme in the conversations with those in my network (J. Brown, personal communication, February 21, 2020; K. Mart, personal communication, February 17, 2020; F. Peermohamed, personal communication, February 20, 2020), ensuring its place in my checklist.\u00a0 Al-Haddad &amp; Kotnour (2015) also believe that communication is key to creating an atmosphere so \u201ccontent, people, and process [come together to] lead to successful change\u201d (p.244).\u00a0 By keeping communication open between levels of staff (i.e., top-down and bottom-up), the entire team remains informed regarding the impact of each step on the environment (F. Peermohamed, personal communication, February 20, 2020).\u00a0 Communication also facilitates answering <em>What\u2019s in it for me?<\/em> which helps staff members know more about the change, the benefit to them, their work, and their productivity.<\/p>\n<p>Mart and Peermohamed discussed the value of the change model they use, Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR) (K. Mart, personal communication, February 17, 2020; F. Peermohamed, personal communication, February 20, 2020).\u00a0 As they explained this model, I realized that it has a lot in common with Theory O (Biech, 2007, para. 6) as each one focuses on participation between the organization, the leader of the change, and the staff members.\u00a0 If used in a digital learning environment, these theories encourage team members to work with the change.\u00a0 Weiner (2009) posits that when team members accept the change, regardless of the reason, they are more apt to accept the transformation.<\/p>\n<p>The team on which Brown is a member does not use a change management theory (J. Brown, personal communication, February 18, 2020).\u00a0 In listening to her describe what is taking place, I believe the leader applied systems theory (Biech, 2007, para. 3) to implement the digital change across two organizations; also, the team consists of members from both organizations, resulting in change for both systems.\u00a0 Early in the project, the leader of the team engaged the members in an activity, in a face-to-face setting, which encouraged empathy throughout the project (J. Brown, personal communication, February 18, 2020).\u00a0 Once the members returned to their home site, the activity connected them and provided the necessary tools to continue the work surrounding the change, following systems theory (Beich, 2007, p. 3).<\/p>\n<p>Leading digital change is a challenging task.\u00a0 In order to have a successfully implemented change, leaders need to have tools available throughout the process.\u00a0 Based on my conversations with two leaders of digital change management and one member of an ongoing team experiencing digital change, teams, by nature of the knowledge, skills, and personalities of the members, have differing needs. \u00a0It is up to the leader to select and apply the best tools and approaches to ensure success.<\/p>\n<p>Figure 1<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-431 lazyload\" data-src=\"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-content\/uploads\/sites\/132\/2020\/02\/Inforgraphic-198x300.png\" alt=\"\" width=\"557\" height=\"844\" data-srcset=\"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-content\/uploads\/sites\/132\/2020\/02\/Inforgraphic-198x300.png 198w, https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-content\/uploads\/sites\/132\/2020\/02\/Inforgraphic-768x1163.png 768w, https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-content\/uploads\/sites\/132\/2020\/02\/Inforgraphic-676x1024.png 676w, https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-content\/uploads\/sites\/132\/2020\/02\/Inforgraphic.png 800w\" data-sizes=\"(max-width: 557px) 100vw, 557px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 557px; --smush-placeholder-aspect-ratio: 557\/844;\" \/><\/p>\n<p style=\"text-align: center\">References<\/p>\n<p>Al-Haddad, S., &amp; Kotnour, T. (2015).\u00a0Integrating the organizational change literature: a model for successful change.\u00a0<em>Journal of Organizational Change Management<\/em>,\u00a0<em>28<\/em>(2), 234-262. Retrieved from <u>https:\/\/doi-org.ezproxy.royalroads.ca\/10.1108\/JOCM-11-2013-0215<\/u><\/p>\n<p>Biech, E. (2007). Models for Change. In <em>Thriving Through Change: A Leader\u2019s Practical Guide to Change Mastery<\/em>. Alexandria, VA: ASTD<\/p>\n<p>Castelli, P. A. (2016). Reflective leadership review: A framework for improving organisational performance.<em> The Journal of Management Development, 35<\/em>(2), 217-236. doi: http:\/\/dx.doi.org.ezproxy.royalroads.ca\/10.1108\/JMD-08-2015-0112<\/p>\n<p>Feldstein, M. (2017, May 28). A flexible, interoperable digital learning platform: Are we there yet? [Blog post]. Retrieved from https:\/\/eliterate.us\/flexible-interoperable-digital-learning-platform-yet\/<\/p>\n<p>Weiner, B.J. (2009). A theory of organizational readiness for change.\u00a0<em>Implementation Science, 4<\/em>(67). doi: 10.1186\/1748-5908-4-67<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Change.\u00a0 That word elicits emotions ranging from trepidation to exhilaration.\u00a0 Change management theories can help leaders in digital learning environments guide their teams through changes, ensuring a successful implementation.\u00a0 With the speed that technology is advancing, change is the norm rather than the exception. While there is no formula to enable a leader to manage &hellip; <a href=\"https:\/\/malat-webspace.royalroads.ca\/rru0108\/change-management-in-digital-learning-environments\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Change Management in Digital Learning Environments<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":138,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-432","post","type-post","status-publish","format-standard","hentry","category-lrnt525"],"_links":{"self":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/posts\/432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/users\/138"}],"replies":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/comments?post=432"}],"version-history":[{"count":6,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/posts\/432\/revisions"}],"predecessor-version":[{"id":438,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/posts\/432\/revisions\/438"}],"wp:attachment":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/media?parent=432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/categories?post=432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0108\/wp-json\/wp\/v2\/tags?post=432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}