LRNT 521: Unit 2 – Activity 2 | Map your use of technology as it pertains to the resident-visitor typology

Digital Technology Mapping

Starting from the middle, and working clockwise, I’ll explain my reasoning and rationale for listing digital technologies as per the resident-visitor typology:

WhatsApp: Used daily for personal, work, and especially online deliveries. Why send an email, type a message, or even call, when you can leave a quick voice clip? WhatsApp also has amazing bot features that works well with various delivery companies in Saudi Arabia, along with airlines, and even vehicle dealerships. 

Google One: Paid subscription that supports space management for my personal Google account, especially for Google Drive and Picasa.

YouTube Premium: Paid subscription that removes all ads, allows minimization without interruption, and downloading of videos locally to devices. This is the best paid subscription thus far, and works excellent with the Google Maps and Android Auto integration. 

Microsoft 365: Paid subscription for all Office products, including 1 TB of OneDrive space, and 60 minutes worldwide on Skype. This is my preferred way to call airlines, banks, or government services, when overseas to avoid long distance charges. 

LinkedIn: I consider myself a power LinkedIn user, and spend at least 30 minutes every day reading, commenting, and posting. Most of my posts are related to either my organization, industry, or geographical region.

Over time, COVID has blurred the lines between personal and professional, especially with many working from home (WFH). What may have been considered faux pas before, is now acceptable. Post pandemic, it remains to see how LinkedIn will evolve to accommodate users, along with existing products, services, and features.  

A positive mindset begins with supporting your family, friends, and colleagues, beyond the office. It’s a great feeling to either give or receive a kudos before you start your day, and acknowledge the hard work, accomplishments, and efforts of your peers. Furthermore, self-promotion on LinkedIn is an excellent way to create, develop, and foster one’s digital brand image. And it’s FREE!

Skype for Business: Our preferred communication tool at my organization, which I’ve learned to embrace in more ways then one. In addition to attending and presenting meetings, I was also part of the team that designed, developed, and deployed our internal corporate Skype for Business eLearning course. 

Furthermore, I have also been involved in the design, facilitation, and production, of corporate webinars on a weekly basis. Skype for Business is also an excellent collaborative tool; as developers, our team has learned to work in real-time on a single source file, pass control to another, and expedite development time. During forums, collecting feedback via polls is also an essential feature for continuous self-improvement, as we strive to deliver world-class training solutions. 

Eventually, many organizations will phase out Skype for Business, to be replaced by Microsoft Teams. However in the interim, many organizations will continue to use for Skype for Business, given the high utilization and implementation, globally, across organizations. 

Amazon Web Services (AWS): Pay as you go subscription for apps and tools used for eLearning development, along with storage space and hosting my portfolio and other websites. I also use AWS as a testing environment, when learning and especially integrating new technologies and solutions. 

Association for Talent Development (ATD): Active and paid membership, as my organization has been generous and paid for several ATD certification programs, both online and on site, within Saudi Arabia. 

Articulate eLearning Heros Community: Active profile for several years, with contributions to the community, especially when COVID began. The community is also another mechanism used to discuss challenges or issues faced with the vendor, Articulate, directly. 

Zoom: Used extensively since COVID began, especially when we had curfew and movement restrictions within Saudi Arabia, and with family across India, UK, and Canada, especially with my fiancée, now wife. 

Netflix: Paid and family shared subscription, which has supported Zoom meetings with Netflix parties via Teleparty.

Facebook: Legacy account, used primarily to send birthday greetings, and let our family and friends know my wife and I are doing well at home in Saudi Arabia. 


2 thoughts to “LRNT 521: Unit 2 – Activity 2 | Map your use of technology as it pertains to the resident-visitor typology”

  1. The summaries of each application is excellent, for someone who has only used a handful of the platforms. Thank you for sharing your experience. I am always curious to know if teams is preferred over zoom or vice versa?

    Kind regards,.

  2. Hi Myrna,

    Hope all is well, and thank you for your feedback.
    Unfortunately I haven’t used Microsoft Teams myself.

    However, I can tell you both Zoom and Skype for Business have unique challenges:

    One challenge we face with Zoom is the 40 minute limit for the free service, if more than 2 people.
    And one challenge we face with Skype for Business is being able to present anything with audio, unless it’s been inserted into a PPT as a video.


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