Facilitating Professional Learning using the Community of Inquiry Framework

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A Community of Inquiry (CoI) is a learning approach emphasizing critical discourse. It achieves this by balancing social, cognitive, and teaching presence to foster a valuable educational experience (Garrison et al., 1999). However, in the context of brief, one-time professional learning sessions, nurturing all three presences can be challenging due to time constraints. According to Garrison et al. (1999), cognitive presence tends to develop more effectively once social presence has been established. Yet, within the limited 60 to 90-minute timeframe of many professional learning sessions, how effectively relationships and trust can be established is questionable. When using a CoI framework to facilitate professional learning, careful consideration must go into the design and subsequent development of all three presences to create an effective and meaningful learning experience. Working within the constraints of time in the context of professional learning, strategies to help social, teaching, and cognitive presence are outlined below. 

Teaching Presence

Developing teaching presence includes direct instruction with content accuracy and boundaries (Vaughan et al., 2013) while acting as a valve control, releasing the right amount of information at the right time (Bull, 2013). Further, designing activities to encourage reflection and critical discourse (Lalonde, 2020) supports the co-creation of knowledge, personal meaning, and shared understanding. Lastly, using Mayer’s 12 Principles of Multimedia Learning to inform the design of learning tools such as PowerPoint helps to manage cognitive load (Mayer, 2014) and enhance cognitive presence. 

Social Presence 

Developing social presence includes the use of ‘icebreakers’ to establish initial social connection and trust between learners (Vaughan et al., 2013). Facilitating discussions allows for social interaction, contributing to a sense of belonging in the learning community while also developing cognitive presence through discourse (Dunlap & Lowenthal, 2018; Lalonde, 2020). Lastly, ecouranging, acknowledging, and reinforcing contributions from the learners can support the expression of identity and a sense of belonging in the learning community (Bull, 2013; Lalonde, 2020). 

Cognitive Presence 

Developing cognitive presence includes using strategies such as storytelling, where the instructor shares and the learners are encouraged to share stories from their experiences (Dunlap & Lowenthal, 2018; Vaughan et al., 2013). Sharing of experiences opens the door to real-life problem-solving situated in the context of the learners profession (Boettcher 2019; Dunlap & Lowenthal, 2018). Finally, the use of technology and digital tools can make learning more engaging and encourage social interaction (Dunlap & Lowenthal, 2018). 

While time constraints may pose limitations, adopting a CoI approach to professional learning offers a transformative perspective on the possibilities of learning and actionable knolwedge within this context. 

References 

Boettcher, J. V. (2019). Ten best practices for teaching online. Designing for Learning. http://designingforlearning.info/writing/ten-best-practices-for-teaching-online/  

Bull, B. (2013). Eight roles of an effective online teacher. Faculty Focus. https://www.facultyfocus.com/articles/online-education/eight-roles-of-an-effective-online-teacher/

Dunlap, J. C., & Lowenthal, P. R. (2018). Online educators’ recommendations for teaching online: Crowdsourcing in action. Open Praxis, 10(1), 79. https://doi.org/10.5944/openpraxis.10.1.721 

Garrison, R., Anderson, T., & Archer, W. (1999). Critical inquiry in a text-based environment: Computer conferencing in higher education. The Internet and Higher Education, 2(2), 87–105. https://doi.org/10.1016/S1096-7516(00)00016-6 

Lalonde, C. (2020). Facilitation in a community of inquiry [Video]. YouTube. https://youtu.be/Nv1bUZv5PLs 

Mayer, R. (2014). Cognitive theory of multimedia learning. In R. Mayer (Ed.), The Cambridge handbook of multimedia learning (pp. 43–71). Cambridge University Press. https://doi.org/10.1017/CBO9781139547369.005  

Vaughan, N. D., Cleveland-Innes, M., & Garrison, D. R. (2013). Facilitation. In Teaching in blended learning environments (pp. 45–61). Athabasca University Press. https://read.aupress.ca/read/teaching-in-blended-learning-environments/section/43261c4a-6d4c-44cf-8c7f-60bc306eb03a 

3-2-1 Reflection on Digital Facilitation

As we begin a new course on facilitation in digital learning environments, we are asked to reflect on our initial thoughts about digital facilitation in a 3-2-1 format. Below are my thoughts. 

3 Initial Thoughts 

Effective facilitation in an online learning environment takes a lot of careful planning and work to ensure learning objectives are being met in a meaningful way. You cannot take an in-person learning plan and plug it into an online environment, contrary to what many people believe. 

Taking the role of a co-learner when facilitating in a digital learning environment by being a (relatively) active participant in discussions (Bull, 2013), can help develop facilitation skills and strategies while also learning more from the context of the participants. 

There is a lot of potential for online learning, but good design and facilitation of learning are key to the realization of this potential. This includes the careful and thoughtful balance between social, cognitive, and teaching presence as described in the Community of Inquiry (CoI) model (Dunlap & Lowenthal, 2018). 

2 Questions 

Boettcher (n.d.) suggests that using current news events for students to relate to and discuss can be motivating. What are other effective digital facilitation strategies that support engagement and motivation? 

There are several elements to consider when designing and facilitating an effective online learning experience. However, most of these elements apply to learning that takes place over a period of time. How does this translate to short-duration learning events such as one-off professional learning?  

1 Metaphor  

Being a facilitator of digital learning is like being a wedding planner. They are focused on the experience of others, working behind the scenes to ensure a smooth and memorable event for all who attend. 

References 

Boettcher, J.V. (n.d.). Ten best practices for teaching online. Designing for Learning. http://designingforlearning.info/writing/ten-best-practices-for-teaching-online/ 

Bull, B. (2013, June 3). Eight roles of an effective online teacher. Faculty Focus. https://www.facultyfocus.com/articles/online-education/eight-roles-of-an-effective-online-teacher/ 

Dunlap, J. C., & Lowenthal, P. R. (2018). Online educators’ recommendations for teaching online: Crowdsourcing in action. Open Praxis, 10(1), 79. https://doi.org/10.5944/openpraxis.10.1.721