{"id":368,"date":"2024-05-28T18:45:09","date_gmt":"2024-05-29T01:45:09","guid":{"rendered":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/?p=368"},"modified":"2024-05-28T18:45:09","modified_gmt":"2024-05-29T01:45:09","slug":"this-meeting-could-have-been-an-email-i-mean-chatbot","status":"publish","type":"post","link":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/this-meeting-could-have-been-an-email-i-mean-chatbot\/","title":{"rendered":"This Meeting Could Have Been an Email&#8230; I Mean Chatbot&#8230;."},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"576\" height=\"387\" data-src=\"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-content\/uploads\/sites\/257\/2024\/05\/image-1.png\" alt=\"\" class=\"wp-image-369 lazyload\" data-srcset=\"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-content\/uploads\/sites\/257\/2024\/05\/image-1.png 576w, https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-content\/uploads\/sites\/257\/2024\/05\/image-1-300x202.png 300w\" data-sizes=\"(max-width: 576px) 100vw, 576px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 576px; --smush-placeholder-aspect-ratio: 576\/387;\" \/><\/figure>\n\n\n\n<p>created by Aigner, 2024 via free mem generator imgflip.https:\/\/imgflip.com\/i\/8s204i<\/p>\n\n\n\n<p>As I was visiting my mother this weekend, watching her sit on hold with a major phone carrier because she refused to \u201cpress one\/two\/three like a trained monkey\u201d, I caught myself rolling my eyes and thinking all kinds of thoughts about Boomers. Then a new and scarier thought followed\u2026is this why my son rolls his eyes when I refuse to engage with the Chatbot on websites?! AM I HIS VERSION OF A TECH BOOMER?! Maybe it\u2019s not that extreme, but it did have me thinking about technology, the normalizing of advancements between generations, and how it applies to Artificial Intelligence (AI).<\/p>\n\n\n\n<p>The topic had me reading Marzo\u2019s <a href=\"https:\/\/www.intechopen.com\/chapters\/1155846\">chapter<\/a> from \u2018Intergenerational Relations \u2013 Contemporary Theories, Studies and Policies\u2019 (2023) which discusses (among other things) how social norms, particularly societal and familial, effect the view of technology with a view towards AI and other cutting-edge technology. While I was already familiar with the concept of Baby Boomers preferring face to face interactions and Gen Z preferring digital dialogue, I hadn\u2019t thought of that in the context of AI acceptance. While the paper highlights challenges with communication, it also provides some interesting posits regarding how AI can mediate communication between generations, such as using algorithms as \u201cgeneration translators\u201d (Marzo, 2023, section 7) or allow otherwise homebound elder relatives to virtually attend graduations and celebrations.<\/p>\n\n\n\n<p>A continued focus on acceptance of technology such as AI both by society and within family units will likely ease the way for all generations to become more comfortable with the advanced technology, as they are motivated and inspired by each other. For me \u2013 the inspiration is to avoid as much eye rolling as possible as I navigate my own Chatbot biases!<\/p>\n\n\n\n<p>Reference<\/p>\n\n\n\n<p>Marzo, R. R. (2024). Bridging the Gap: Understanding and Fostering Intergenerational Communication in the Digital Age. In&nbsp;<em>Intergenerational Relations-Contemporary Theories, Studies and Policies<\/em>. IntechOpen. <a href=\"https:\/\/www.intechopen.com\/chapters\/1155846\">https:\/\/www.intechopen.com\/chapters\/1155846<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>created by Aigner, 2024 via free mem generator imgflip.https:\/\/imgflip.com\/i\/8s204i As I was visiting my mother this weekend, watching her sit on hold with a major phone carrier because she refused to \u201cpress one\/two\/three like a trained monkey\u201d, I caught myself&#8230; <a class=\"more-link\" href=\"https:\/\/malat-webspace.royalroads.ca\/rru0275\/this-meeting-could-have-been-an-email-i-mean-chatbot\/\">Continue Reading &rarr;<\/a><\/p>\n","protected":false},"author":292,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,1],"tags":[],"class_list":["post-368","post","type-post","status-publish","format-standard","hentry","category-lrnt526","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/posts\/368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/users\/292"}],"replies":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/comments?post=368"}],"version-history":[{"count":1,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/posts\/368\/revisions"}],"predecessor-version":[{"id":371,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/posts\/368\/revisions\/371"}],"wp:attachment":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/media?parent=368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/categories?post=368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0275\/wp-json\/wp\/v2\/tags?post=368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}