{"id":361,"date":"2024-09-08T19:17:39","date_gmt":"2024-09-09T02:17:39","guid":{"rendered":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/?p=361"},"modified":"2024-09-17T11:25:25","modified_gmt":"2024-09-17T18:25:25","slug":"project-training-with-a-community-of-inquiry-focus-in-corporate-ld","status":"publish","type":"post","link":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/project-training-with-a-community-of-inquiry-focus-in-corporate-ld\/","title":{"rendered":"Project Training with a Community of Inquiry Focus in Corporate L&D"},"content":{"rendered":"\n

In my practice as an Senior Learning Strategist (Senior Instructional Designer) on a corporate learning team, I recently wrapped-up a six-month software implementation project. In the first phase of this project (phase two will be launching it in our US office!) I was responsible for all elements of the learning cycle, from stakeholder engagement, to designing, developing, delivering, and evaluating the effectiveness of the learning (I\u2019m currently making adjustments for the US launch). Thinking about this project now and the different synchronous and asynchronous learning activities which I developed (namely a 30-minute eLearning module and\u00a0 a 45-minute virtual facilitated webinars) it\u2019s evident that I did implement some Community of Inquiry strategies without realizing I was doing so. Instead, my intention had been to build learning activities which were engaging, allowed project learning content to be developed alongside an agile project, and support learners continuing to learn and discover the software\u2019s time-saving capabilities the more our organization used it. Essentially, I wanted learners to work together to continue sharing best practices about the software as we became more experienced in it. What I ended up following unintentionally was a supportive, confidence-building, purposely-build Community of Inquiry amongst our call centre agents!<\/p>\n\n\n\n

As you will see in the infographic below, the approach my team and I took during the implementation of this project relied upon a strong teaching presence, social presence, and cognitive presence in order for our learners to be ready for this very important change (switching from a telephony system we had used for 12 years to a new global telephony system). The monumental scope of this change required us to leverage the most skilled Training Specialists on our Learning & Development team, those who already had experience facilitating in blended digital environments and could build a community with their learners even when everyone works remotely. In creating the content and project plan I knew I would need to build opportunities for communication, collaboration, and team-building into the project to build collaboration which would continue after the learners left the classroom. I also decided to build an eLearning module based on software simulation so the learners could feel more confident navigating through the system, even if it wasn\u2019t totally ready for practice during the hands-on facilitated sessions (a decision which turned out to be smart as some user profiles were not yet activated during these sessions!). Overall I feel the Community of Inquiry we built during these sessions not only supported the learners during the training events, but helped them to work through problems collaboratively just as they will do with their teams now that the software solution is launched.\u00a0<\/p>\n\n\n\n

If you have any difficulty zooming into, accessing the infographic below, or if you would like to access the embedded hyperlinks, you may also view it here on canva.com.<\/a><\/p>\n\n\n\n

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References<\/strong><\/p>\n\n\n\n

Dunlap, J. C., & Lowenthal, P. R. (2018). Online educators\u2019 recommendations for teaching online: Crowdsourcing in action. Open Praxis<\/em>, 10<\/em>(1). https:\/\/doi.org\/10.5944\/openpraxis.10.1.721<\/p>\n\n\n\n

Stepp, S. (2020, March 24). Transitioning to Teaching Online: Presence<\/em>. https:\/\/www.youtube.com\/watch?v=84vbvYJn9iQ&list=PLiB8ndupvqVAZM9MPts2yI-XVO4MJQFIu&index=3<\/p>\n\n\n\n

Vaughan., N. D., Cleveland-Innes, M., & Garrison, D. R. (2013). Teaching in Blended Learning Environments<\/em>. AU Press\u2014Digital Publications. https:\/\/read.aupress.ca\/projects\/teaching-in-blended-learning-environments<\/p>\n","protected":false},"excerpt":{"rendered":"

In my practice as an Senior Learning Strategist (Senior Instructional Designer) on a corporate learning team, I recently wrapped-up a six-month software implementation project. In the first phase of this project (phase two will be launching it in our US office!) I was responsible for all elements of the learning cycle, from stakeholder engagement, to […]<\/p>\n","protected":false},"author":294,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-361","post","type-post","status-publish","format-standard","hentry","category-lrnt528"],"_links":{"self":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/posts\/361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/users\/294"}],"replies":[{"embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/comments?post=361"}],"version-history":[{"count":2,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/posts\/361\/revisions"}],"predecessor-version":[{"id":364,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/posts\/361\/revisions\/364"}],"wp:attachment":[{"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/media?parent=361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/categories?post=361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malat-webspace.royalroads.ca\/rru0277\/wp-json\/wp\/v2\/tags?post=361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}