This past week I had the good fortune of traveling in Thailand with an Organizational Psychologist, and U of C professor, Dr. Joshua Bourdage who is currently on sabbatical, as well as Michelle Stiphout, a senior researcher with AHS, and Alison Leathwood who is a high school Physical Education teacher and chair of the Wellness Committee at SSIS where I work. We discussed a number of topics around leadership and digital learning environments while sharing our professional experiences as educators during Covid.
Change leaders are people with creative visions, who are able to foresee a new reality and how to get to it. Change leaders have to understand how their employees perceive change and ensure they accept the change and are ready for it. They have to motivate employee (sic) to take responsibility and be an active part of the change. (Al-Haddad & Kotnour, 2015, p. 6)
We all agreed that strong leadership was imperative to individual success during the pandemic. Those who were given clear objectives, whose concerns were addressed by leadership, and who took advantage of the various training and supports offered by their organizations stepped up to the challenge, while those who resisted the transition from face-to-face to online learning did not. Ms. Leathwood noted how she took the change as a challenge to deliver new and engaging lessons, to learn new tools, and noted all the sharing of ideas and resources within the professional PE community. Dr. Bourdage further opined that self-determination theory (Ryan and Deci, 2000) distinguished those who thrived versus those who merely survived during this time.
Organizational readiness for change is a multi-level, multi-faceted construct; organizational members’ shared resolve to implement a change (change commitment) and shared belief in their collective capability to do so (change efficacy). Organizational readiness for change varies as a function of how much organizational members value the change and how favorably they appraise three key determinants of implementation capability: task demands, resource availability, and situational factors. (Weiner, 2009, p. 1)
One theme that came up was a complete lack of organizational readiness for change during the pandemic, that everyone was in a reactive state, and that it is happening again with the rise of artificial intelligence (AI). We agree that no one is certain how this will impact teaching and learning, that different organizations in the education sector have wildly different policies on the issue, and everyone admits it is a revolutionary tool and a game-changer; so much so that some of our colleagues are choosing retirement over another disruption in an otherwise stable career.
We discussed how Lewin’s change management model (1947) of unfreezing, changing, and refreezing no longer applies in the digital age as technology continues to evolve. We noted that we work in 3 very different sized organizations, and how there is no single change management model appropriate for all. We concluded that McKinsey’s 7-S model (Waterman et al., 1980) or Kotter’s 8-step model (1996) would be the most universally applicable with their soft elements and iterative/compounding approaches, but that a new model would be required for the digital age. While we didn’t discuss what that model would be; however, after listening to the “Voices” interview with Sandra Norum I would expect something that acknowledges the individual and UDL within the organization.
References:
Al-Haddad, S., & Kotnour, T. (2015). Integrating the organizational change literature: a model for successful change. Journal of Organizational Change Management, 28(2), 234–262. https://doi.org/10.1108/JOCM-11-2013-0215
Dolley, S. (2011, March 8). A Brief History of the 7-S (“McKinsey 7-S”) Model. Tom Peters. https://tompeters.com/2011/03/a-brief-history-of-the-7-s-mckinsey-7-s-model/
Norum, S. (n.d.). Voices | LRNT525 [EDUTECH 2023-1 OL] Jan 22 2024. Retrieved February 18, 2024, from https://malat-coursesite.royalroads.ca/lrnt525/schedule/voices/
Waterman Jr, R. H., Peters, T. J., & Phillips, J. R. (1980). Structure is not organization. Business horizons, 23(3), 14-26.
Weiner, B. J. (2009). A theory of organizational readiness for change. Implementation Science, 4(1), 67. https://doi.org/10.1186/1748-5908-4-67
PS: all my APA formatting was lost by posting to the blog
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Great post Matt and excellent work on theoretical frameworks. As you consider which one to use as the TF keep…