LRNT 525 Unit 2 Activity 1: Change Theories, Models, Approaches, & Contextual Reflection

  1. How have the theories/models for change adapted to take into consideration our current technological, economic and societal contexts? Biech (2007) described more current models for organizational change as adaptations of Lewin’s foundational 3-step model (unfreeze, movement/transformation, refreeze) which is sometimes considered too simple and obsolete (especially for addressing the challenge of refreezing in a fast-changing world). Newer theories and models are tailored to address current contexts. “Organizations of today must be agile and flexible” (para. 30).
  2. Which theories/models do you think best align with your own approach to leadership? Do these approaches align with your organizational context? After completing the Unit 2 readings, I feel most drawn to the CHANGE model described in Beich’s (2007) work. If I had to map out my organization’s current change model, it would look like this: (1) Verbally present new idea (2) Jump in and do it (3) Adjust it and fix it (4) Repeat. There are never any studies, reports, or consultation beyond a vague verbal picture of “this is what I want” from the boss with perhaps some input from bystanders. I recognize this model is not as feasible in larger and/or public organizations. I think there is plenty of room for improvement, especially in the more careful adoption of new technologies (there has been an awful lot of wasted time in troubleshooting), but our organization’s low level of red tape with a small team who are generally on the same page allows for quick changes and maximum flexibility.
  3. What role does leadership play in managing change? Effective leadership for facilitating change will communicate the value of change, assess change readiness, get relevant parties on board and committed, and provide the skills, resources, and time needed for implementation (Weiner, 2009).
  4. What are the unique challenges in managing change for learning in digital environments? Weller & Anderson (2013) offer a model based on resilience. What attributes do you think would work well within your own context? Beyond an organizational change in general, digital learning environments must additionally navigate unique technical challenges that go along with system upgrades, applications which are not interoperable (Feldstein, 2017), and the demands on skills and time for affected parties. I believe what would work well in my organization’s context is the Appreciative Inquiry approach which Beich (2007) described, plus a friendly, steadily, and naturally progressing path of change with consideration for the experiences of organizational members which is depicted in the Udas (2008) blog post. Legacy, brand loyalty, and history can be what makes organizations successful, but can also hinder future progression if there is resistance to change while clinging to the past. “Resilience requires adaptation and evolution to new environmental conditions, but retains core identity” (Weller & Anderson, 2013, para. 12).

 

References

Biech, E. (2007). Models for Change. In Thriving Through Change: A Leader’s Practical Guide to Change Mastery. Alexandria, VA: ASTD [Books24x7 database] [Note: you will need your RRU user name/password to access as this is in the library]

Feldstein, M. (2017, May 28). A flexible, interoperable digital learning platform: Are we there yet? [blog post].

Udas, K. (2008, June 30). Distributed learning environments and OER: the change management challenge. [blog post].

Weiner, B. J. (2009). A theory of organizational readiness for change. Implementation Science, 4(67).

Weller, M., & Anderson, T. (2013). Digital Resilience in Higher Education. European Journal of Open, Distance and E-Learning.

Feldstein, M. (2017, May 28). A flexible, interoperable digital learning platform: Are we there yet? [blog post].

 

LRNT 525 Assignment 1 – “Good” Leadership

“Reflective leadership is the consistent practice of reflection, which involves conscious awareness of behaviors, situations, and consequences with the goal of improving organizational performance” (Castelli, 2016, p. 217). It is beneficial to create opportunities for reflection, as the busy life typically leaves little space to pause and seek improvement. In this assignment, we are asked to reflect on our personal leadership perspective.

My first propensity is to endorse the idea that the qualities of great leaders are the same qualities of great humans. When I dig deeper, an objection arises to the statement since categorizations of what is good are largely based on opinion, much like how delicious foods, appealing music, and physical attractiveness are generally a matter of individual taste. O’Toole (2008) tells the story of how participants at a seminar discussing good societies and organizations discovered how “reasonable people disagreed on what constitutes a good society (and a good company), and that the role of a leader is to create conditions in which people with different agendas can unite behind a common purpose” (p. 2).

What makes a good leader? If good leadership is measured solely by one’s ability to steer the flock, then Stalin and Hitler were stellar leaders. If good leadership is judged on values, virtues, missions, success, and ethics, then describing good leadership becomes more complex because of infinite situational, personal, and political variances.

In the situation of digital learning environments, Sheninger (2014) insists leaders must anticipate, navigate, and initiate change in consideration of the evolving, universal presence of technology. “Digital leadership requires a shift in leadership style from one of mandates, directives, and buy-in, to one grounded in empowerment, support, and embracement as keys to sustainable change” (p. 2). Comfort with technology and adeptness with communicating using digital tools will support the leader’s approach.

My approach to leadership is oftentimes an exercise in simply doing what needs to be done, as well as possible, under the given circumstances, which O’Toole (2008) describes as contingency/situational leadership. As a sometimes-indecisive person who dislikes the drama, responsibility, and vulnerability-to-criticism that can go along with being in a leadership position, I usually prefer to work in a supportive role or with a cooperative team where I can freely offer my input. My employers have nudged me into temporary, contract-based supervisory positions, enticing me only with the higher paycheques. Before I first accepted that role, I believed I could successfully do the job, but I did not anticipate much fun in it. I feel more happy taking the lead on initiatives behind the scenes by implementing new projects and checking in with the team periodically to pitch/bounce ideas. I like a shared leadership approach, although I must have clear lines beforehand to avoid nurturing inefficiency by being too democratic and getting tripped up on trying to allow the simultaneous manifestation of everyone’s ideas. With conscious reflection, my leadership approach will certainly change over time.

The introduction of digital technologies has changed my leadership roles at work. My media and technology skills helped qualify me to spearhead the company’s online safety training initiatives. Workers used to always receive safety training in classrooms by instructors using powerpoint presentations, which I had nothing to do with. The crew I was supervising would arrive after completing their classroom safety program, and my role would then be to deliver onsite training and show them the ropes. Now, being responsible for the digital safety program, I get to shape the offsite training so that my crew is better-prepared when they arrive at the job site. The introduction of digital technologies has also impacted communication. I used to primarily have face-to-face interactions in the days when smartphones were not as omnipresent, whereas now it is common to communicate with workers on the job via text message. Change seems to come fast nowadays.

The readings from Unit 1 discussed some theories of leadership which could be used to effectively navigate change within digital environments. Khan (2017) expresses enthusiasm for the holistic view granted by adaptive leaders who “carefully recognize potential changes in the external environment and consider the best path that will positively affect the organization” (p. 179). Castelli (2016) offers reflective leadership as “a principled and thoughtful approach to making meaningful change” (p. 217).

The thoughtful approach garnered through this academic activity of reflecting on my personal leadership perspective has proven to be useful and interesting. With such limited time in my overpacked life, I judge it to be “good” to examine this topic and reflect. Castelli explains how reflection “promotes clarity with respect to one’s values, identity, emotions, motives and goals and leads to improved thinking, information collection, goal setting and visualization of success with enhanced leadership behaviour and results” (2016, p. 217). Learning about leadership theories and being reflective and adaptive can help me to embody my personal vision of a “good” leader.

References

Castelli, P. (2015). Reflective leadership review: a framework for improving organisational performance. Journal of Management Development, 35(2), 190-236.

Khan, N. (2017). Adaptive or Transactional Leadership in Current Higher Education: A Brief Comparison. The International Review of Research in Open and Distributed Learning, 18(3), 178-183.

O’Toole, James (2008). Notes Toward a Definition of Values-Based Leadership. The Journal of Values-Based Leadership, 1(1).

Sheninger, E. (2014). Pillars of digital leadership. International Centre for Leadership in Education.

Busyness Business: A Design Challenge

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On a whim, I decided to do a completely different design challenge. My original design challenge was workplace-related: To create engagement for workers doing online training. I had all my research-backing ready and a few sentences under each heading in my outline summarizing what I’d say for my Assignment 4… and then I had a conversation with my boss earlier this week.

He was thanking me for working 18.5 hours (from 5:30am until midnight) last Wednesday when a critical job was extended. He said he was too exhausted to stay that late himself and his next day started too early and it was too busy. I thanked him back for the 10.5 overtime hour$, lol.

But I’m too busy too. I used to pride myself on working in ridiculously crazy, condensed work segments so that I could live a somewhat leisurely life for about two-thirds of the year. Now I work almost every day, and when I’m not working, there’s the onslaught of schoolwork and piles of housework, etc., it feels like it never ends! I haven’t put away Christmas yet! If I’m being truly honest, I haven’t finished unpacking yet from moving last May either.

In my opinion, the biggest digital learning environment challenge that affects my learning originates from outside the environment. It is the same challenge that affects the lives of many people, including people outside of DLEs. For most of us students, my boss, our instructors (judging by hours of availability for that last forum), the challenge that plagues us all, it seems, is this: insane busyness.

Below is my design challenge. Critical friends are welcome, but no obligation, I know you’re all busy!

Busyness Business: A Design Challenge

Overview

When compared with post-secondary students in traditional institutions, online distance learners are often older, with greater outside responsibilities such as jobs and families (Brown, Hughes, Keppell, Hard, & Smith, 2015). Online education experiences rapid growth and higher dropout rates than classrooms (Christensen & Spackman, 2017). The flexibility offered to learners who are steeped in other responsibilities can partially explain the popularity of digital education, while varied and complex factors combined with life duties can contribute to the higher attrition (Patterson & McFadden, 2009).

Design Rationale

In a 2015 study of post-secondary online students by Brown et al., participants cited employment, dependents, struggles with partners, ill health, home environment, leisure, low digital literacy, economic troubles, being out of school for a long time, and previous conditioning to classroom learning environments as hindrances to their learning. Developing empathetic, innovative solutions to support digital learners beyond academically—within a broader context of their life circumstances—is worth consideration. As Moody puts it, “the higher attrition rates result in a “no win” situation for all involved: the student fails and the institution providing the course, in a sense, fails as well” (2004, p. 206).

Problem Scenario

You are enrolled in an online Masters program learning digital instructional design. All of the students are older and have more financial responsibilities than the average, Canadian, recent-high-school-graduate entering higher education. Most of your classmates work full time, and many have children, pets, and/or houses with yards to take care of. There are varying levels of digital literacy and numbers of years since the students were last in school. Intense busyness plus high levels of anxiety, stress, and/or overwhelm are evident in a notable percentage of your peers.

Your mission is to design an innovative tool, technique, resource, or strategy to share with students for addressing time-demands, fragmented-focus, and/or other life-challenges in order to promote success and positive morale in digital learning.

Parameters

You will work in pairs. Conduct a synchronous, empathy-based interview with each other to uncover any challenge(s) to learning that you and your classmate face. Spend 10-15 minutes on your own and come up with several ideas to solve your partner’s problem(s), including one or more sensible solutions, ambitious solutions, and outlandish solutions (for practicing innovative creativity). Re-connect and pool all your ideas with your partner’s, then either select the best one or combine any number of them to design a single, innovative prototype for sharing with the whole class.

Success Determinants

Success is measured collectively amongst the entire class through a mandatory end-of-exercise survey, asking: Did you feel a supportive kinship with your partner and/or other students through this exercise? Do you feel any improvement in your ability to succeed, or more positive about your online learning after gaining these solutions from your peers?

If half the respondents answer yes to at least one question, then the overall experience was beneficial and therefore successful.

 

 

References

Brown, M., Hughes, H., Keppell, M., Hard, N., & Smith, L. (2015). Stories from students in their first semester of distance learning. The International Review of Research in Open and Distributed Learning, 16(4).

Christensen, S. S., & Spackman, J. S. (2017). Dropout rates, student momentum, and course walls: A new tool for distance education designers. Journal of Educators Online, 14(2).

Mattelmäki, T., Vaajakallio, K., & Koskinen, I. (2014). What happened to empathic design?. Design issues, 30(1), 67-77.

Moody, J. (2004). Distance education: Why are the attrition rates so high?. Quarterly Review of Distance Education, 5(3), 205.

Patterson, B., & McFadden, C. (2009). Attrition in online and campus degree programs. Online Journal of Distance Learning Administration, 12(2).

Stanford University of Design. (n.d.). An introduction to design thinking process guide. Retrieved from https://dschool-old.stanford.edu/sandbox/groups/designresources/wiki/ 36873/attachments/74b3d/ModeGuideBOOTCAMP2010L.pdf

LRNT 524 – Unit 3 – Innovation in Context

The 3rd Unit of LRNT 524 focuses on applying innovation within our own context. This post will provide a few comments on some of the readings.

Back in Unit 1, we were prompted to read portions of Crichton and Carter’s (2017) toolkit, and for this Unit, I dove into the remainder. I have an appreciation for the easy, yet rich, digestible nature of the content. The abundant links took me down the rabbit hole on several occasions, getting the cogs turning in my head.

The entire document touched on too much for me to cover every topic here. The overall feel was one of creativity, exploration, problem-finding, empathizing, learning-by-doing, rogue design-thinking situated in a human-centered, socially-conscious context. I was especially fond of the exposition on Carol Dweck’s growth mindset – the embracing of learning and innovation through trials and mistakes (p. 17). The categories of assessment also caught my attention. Crichton & Carter distinguished between assessment of learning (such as grading at the end of a unit or course); assessment as learning (ongoing, informal modifications like coaching); and assessment for learning (teachers use ongoing evaluation and adjust their techniques and activities to support learning), (p.28). I judge the explanation to be a neat-and-tidy discernment which I had never thought of before – a welcome, breath-of-fresh-air when juxtaposed next to more complex and convoluted concepts that are sometimes encountered in heavy learning environments.

After Thomas’s (2010) overwhelming overview of dozens of instructional design models (a Unit 1 reading), Moore (2016) gifted us with some focused clarity on one model – the TAPPA process (Target, Accomplishment, Past, Prototype, Artifact). While teaching the readers about the TAPPA model, Moore touched on the ADDIE and Dick and Carey models to describe the borrowed aspects from these earlier, grandparent models, which paved the way for the making of TAPPA. The author’s stated intention for TAPPA is to serve as a resource for other instructional designers, a tool with an adaptive process of varying complexity and flexibility. Moore depicted the TAPPA process on a non-linear, double-helix continuum.

Ertmer and Newby (2013) also made use of the concept of a continuum by placing three theoretical frameworks on a spectrum alongside a low-to-high-knowledge continuum. The authors familiarized the readers with comparisons of behaviorism, cognitivism, and constructivism utilizing a delightfully organized and intelligible 7-question format to facilitate understanding through differentiation.

For me, understanding is facilitated when I have the opportunity to apply learning, try out new skills, exercise empathy, and spread my innovation wings within my own context.

 

References

Crichton, S. & Carter, D. (2017). Taking Making into Classrooms Toolkit. Open School/ITA.

Ertmer, P., & Newby, T. (2013 Online). Behaviorism, Cognitivism, Constructivism: Comparing critical features from an instructional design perspective. Performance Improvement Quarterly, 26(2), 43-71. 

Moore, R. L. (2016). Developing distance education content using the TAPPA process. TechTrends, 60(5), 425–432.

Thomas, P. Y. (2010). Learning and instructional systems design. In Towards developing a web-based blended learning environment at the University of Botswana. (Doctoral dissertation).

LRNT 524 – Unit 2 – Why Innovate?

When contemplating the concept of the renew-to-new continuum within my context, I wonder if there is anything I can do in my life that is truly new. We’re all building on the knowledge and ideas and inventions that have come before us. When I think of newness and innovation in a revolutionary sort of way, I think of the iPhone or YouTube, not of me introducing a new learning management system into my workplace. That being said, I suppose the continuum can be molded to fit its appropriate environment, and there’s no need to compare my workplace to the massive progress of the entire planet. Earth-wide innovations are happening too fast and frequently for me to keep up, but I can at least do my part to accept and move with the inevitable, innovative evolution toward digital learning.

Unit 2 asks why we innovate, and we can reflect on this question framed by a poetic musing from Dron: “If we learn new ways of changing, then we can begin a rich evolutionary process where the rules of evolution themselves evolve, thus enabling more change and continuous evolution towards a peak of fitness that forever moves as we approach it” (2017, p. 261).

Goldman (2012) describes one such evolutionary process – the journey to becoming a design thinker – using the term mindshifts to signify four key approaches that are adopted on this path:

  • Human-Centered: focus on empathy;
  • Experimental: perspective that everything is an evolution, a prototype;
  • Collaborative: radical teamwork creates transformative innovations; and
  • Metacogitive: being conscious of the greater context within the design process.

For use in our context-specific design process, we were introduced to design principles, and asked to develop our own. For my assignment, I compiled a fairly straightforward list of helpful items such as “listen to users” and “simplify,” but out of the collection, one of my design principles sparkles and shines as an upgraded version of the infamous Golden Rule, and it goes a little something like this:

“Create a learning environment that I would like to learn in.”

 

 

References

Dron, J. (2014). Innovation and Change: Changing how we Change. In Zawacki-Richter, O. & T. Anderson (Eds.), Online distance education: Towards a research agenda. Athabasca, AB: AU Press. 

Goldman, S., Carroll, M. P., Kabayadondo, Z., Cavagnaro, L. B., Royalty, A. W., Roth, B., & Kim, J. (2012). Assessing d.learning: Capturing the journey of becoming a design thinker. In H. Plattner, C. Meinel & L. Leifer (eds). Design thinking research: Understanding innovation. (pp. 13-33). Berlin: Springer. 

 

To ADDIE, or not to ADDIE… that is the question (LRNT 524, Activity 1)

In my previous, pre-MALAT experience designing online learning programs (industrial safety training), I tended to jump right in and build modules without conscious thought of using any research-backed, theoretical scaffolding. Indeed we would hold meetings discussing necessary content, brainstorm about delivery, and use safety documents to extract content from, but reading Thomas’s (2010) Learning and instructional systems design opened my eyes to an endless universe – the plethora of design approaches. I began eagerly summarizing Thomas’s summarized descriptions of these models in my notes, excited about the possibilities… until I eventually realized the enormity of content and impossibility for me to adopt it all.

Bates (2014) focused on the relevance of one widely-accepted approach in his article where he asks the question: Is the ADDIE model appropriate for teaching in a digital age? As a newcomer to the educated (as opposed to practical) methods of instructional design, and as a person who values clarity, the popular ADDIE model makes sense to me as a jumping off point despite Bates’s criticisms.

I have not read the official ADDIE literature, but I presume there is not an ADDIE bible which states, “Thou shalt not add to, delete from, bend or modify this model in any way, shape, or form to suit your individual purposes. If you do, you will burn in hell for all eternity.” Bates argues ADDIE is “too pre-determined, linear, and inflexible” for today’s fluctuating learning environments (2014, para. 20), but without offering a viable alternative design model with widespread pragmatic value, I argue that the author’s opinion of ADDIE is actually the thing that is too pre-determined and inflexible.

I see no harm in selecting one clear and concise model with a nifty acronym to use as a runway for takeoff into flight on the journey of gaining skills in instructional design. I learn by doing, not by reading overwhelming, circumlocutory texts describing innumerable theories and models. That being said, I am not in a position experienced enough to proclaim ADDIE as the holy grail of instructional design models, but with some flexibility and pragmatism, ADDIE or any other well-versed model which seems reasonable should do fine as a springboard. A basic model can be selected and then tailored to fit the particular needs and characteristics of learners within a certain context.

(Please excuse my self-motivated cynicism:)

It felt ironic to attempt to consume Thomas’s drudgerous and painstaking reading material about using learning theories and design models to create effective instruction while simultaneously questioning the author’s ability to design and format written content in a digestible way. Our busy world is increasingly inundated with information and new technologies. Learners and workers struggle to have time and focus. Pedagogy is negotiated in a fluxing maelstrom. Will the field of academic writing ever ascertain and prioritize how essential it is to use learning theory and design principles for communicating written words deliciously and efficiently? Will the intravenously-electronic-media-consuming children of today have the ability and time to absorb dry materials when they are adults? Is it even the responsibility of authors, educators, content creators and instructional designers to evolve, research, theorize, and make information ever-more-palatable, or rather, is it the responsibility of the learner to harness motivation, trudge around and exert all the necessary efforts to build skills, accomplish difficult tasks and gain heavy knowledge?

 

References

Bates, T. (2014, September 9). Is the ADDIE model appropriate for teaching in a digital age? [Blog post]

Thomas, P. Y. (2010). Learning and instructional systems design. In Towards developing a web-based blended learning environment at the University of Botswana. (Doctoral dissertation).

Assignment 1 – A Resource to Share

In the Master of Arts in Learning and Technology (MALAT) program at Royal Roads University, we are focusing our studies this week on debates—featuring readings which pick apart arguments that are not legitimately backed with relevant research (Etchells, 2017; Kirschner, 2017). Heated, polarizing discourse about heavily-charged topics, where each side is brimming with rationalizations and justifications defending an armored stance, require proper tools for sifting through the smoky warfare in search of truth.

The resource I chose to share provides a map to help on the path to discerning legitimate research. It is a webpage targeted to students which includes a succinct table detailing how to tell if your referenced information is “good” or not. It is geared toward K-12 students, but that does not mean it is below my intellect level for usefulness. On the contrary, it provides quick and easy comparisons for optimal judging of validity. The simplicity and clear layout are a breath of fresh air. Convoluted, vocab-ridden, metaphor-manic explanations intended for academic masters are not necessary to accomplish the goal in this particular case.

This Science Buddies webpage about referencing respectable information can enhance the education of MALAT students by reminding us how good information is credibly sourced, recent, unbiased, error-free, properly cited, and simple to find (Science Buddies, 2017). As a bonus, I am simultaneously reminded—indirectly through my personal appreciation of the page’s simplicity—of the goodness of clear communication.

In the most grueling toil of this course which goes by the name of Assignment 2, there was much diving through murky waters while searching for valid information on my chosen topic. Papers shadowed with bias, published scholarly journals full of language errors, and vast claims without citations to researched evidence are notable thorns in the side of good research. With the helpful guidance of the Science Buddies webpage, red-flags are erected for weeding out deviant information while beacons of truth are ablaze to show us the way:

https://www.sciencebuddies.org/science-fair-projects/science-fair/finding-information-for-your-research-paper#keyinfo

 

References

Etchells, P., et al. (January 6, 2017). Screen Time Guidelines should be built on evidence, not hype. The Guardian. Retrieved from https://www.theguardian.com/science/head-quarters/2017/jan/06/screen-time-guidelines-need-to-be-built-on-evidence-not-hype

Kirschner, P. (2017). Stop propagating the learning styles myth. Computers & Education, 106, 166-171.

Science Buddies. (n.d.). Finding information for your research paper. Retrieved from http://website.ca/fullhttps://www.sciencebuddies.org/science-fair-projects/science-fair/finding-information-for-your-research-paper#keyinfo

The First Steps of Research

Professor and Canada Research Chair Dr. George Veletsianos produced an audio podcast for Master of Arts in Learning and Technology students at Royal Roads University to answer students’ questions about research.

Veletsianos described his first steps when taking on a new research project. This involves stating the questions that need to be answered and then seeking out previous research and projects on the subject to find out what is already known (Veletsianos, 2017).

Veletsianos’ motivations for taking on the considerable task of research stem from new questions which arise from his past research, missing elements and unanswered questions that emerge, as well as from personal accounts heard and publicized stories of continuously resurfacing current societal issues (Veletsianos, 2017).

References

Veletsianos, G. (2017, August 10). George Veletsianos on Research [Audio podcast]. Retrieved from: https://moodle.royalroads.ca/moodle/mod/page/view.php?id=245247

Alternatives to Copying

Copyright manager for Royal Roads University Melanie Wrobel is educated as a librarian, not a lawyer. She can provide information but not legal advice (Wrobel, 2016). The cautionary disclaimer, coming from an individual who deals with copyright issues as a primary function of her job, suggests copyright law can be a complicated, evolving and intimidating subject.

Wrobel created an informative presentation which provides guidance on copyright and offers some helpful alternatives to using copyrighted materials.

Replacement options put forward include providing a link to material instead of copying it, using materials from the public domain, using resources that are open, using citations and paraphrasing, or simply purchasing the copyrighted resource legitimately (Wrobel, 2016).

References

Wrobel, M. (2016, June 13). A Guide to Copyright [Video file]. Retrieved from: https://moodle.royalroads.ca/moodle/mod/page/view.php?id=245370