3 thoughts I have about digital facilitation.

  1. Digital Facilitation isn’t the same as in person facilitation. I feel there has be a higher level of intentionality than in face-to-face learning, in order to create an online environment that encompasses a fulsome social, cognitive and teaching presence.
  2. Effective written communication is key to successful online facilitation. Word choice and tone of words go a long way in written and verbal communications.
  3. Having the right technology makes online facilitation much easier. Ease of use, accessible, multiple device functionality, etc. will create a more comfortable starting point for students to engage in the class.

2 questions I have about digital facilitation.

  1. What are some best practices to mediate diverse and conflicting perspectives online, particularity where there may contentious or sensitive topics?
  2. What are creative strategies to produce genuine, two-way exchange between facilitator and learner in a largely asynchronous online context?

1 Metaphor

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I feel that digital facilitation is about trying new things, evolving as you go along and being okay with mistakes. Whether an instructor is new to online facilitation or a seasoned veteran, with different students, different subjects and different technologies come new challenges and successes. Thus, the same tactics that worked in one class to create a great digital facilitation experience may not work in another class. The ability to pivot and try something new is important to be a great digital facilitator.