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As depicted above, in any particular project there are a number of roles/hats that I will typically play, as well as a number of skills, or “superpowers” and tools that are employed. While a number of tools (i.e. Microsoft Office, Teams/Zoom, Google Docs)  and skills (i.e. Problem-Solving) tend to be used in all roles, typically the skills and tools used depend on the role played:

Role Superpower/Skills Tools
Project Management Listening

Simplification

Time Management

 

Freedcamp

Pen/Paper

Quality Assurance Attention to Detail JIRA

HTML/CSS/Javascript

Databases

 

Interpreter Listening

Simplification

Visualization

Pen/Paper

Articulate

Graphic Design software (Photoshop, Concepts, etc.)

Educator/Instructional Designer UX/UI Design

Visualization

Tenacity

Attention to Detail

Pen/Paper

Articulate

Graphic Design software (Photoshop, Concepts, etc.)

All other tools depicted

 

Guide Listening

Simplification

Empathy

N/A
Devil’s Advocate Empathy

Contextual Understanding

Listening

N/A

Again, this all depends on the context, situation and role. For instance, when managing a project there are different problems to be solved when compared to design work, though the skill itself is the same. Similarly, guiding a client or playing devil’s advocate doesn’t require any special tools, though it does require more empathy than, say, quality assurance might since quality assurance, being a technical role, does not typically require any client interaction. The client will submit a ticket, which the project manager would assign, and the quality analyst will complete checking. As someone who prefers a wide array of varied tasks, this makes it interesting provided that time can be properly managed.

One Response

  1. Great sketch, Jean-Pierre! I appreciate your artistic touch in this post. I also appreciate how you touch on communications as part of your superpower skillset – I didn’t even think of communications as part of my own toolbox post. How useful is a design team if nobody knows how to listen, speak, work interculturally, empathize, etc. The funny part is, I teach communications! haha. Thanks for the reminder to walk the walk and keep it collaborative. Cheers, J

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