
As depicted above, in any particular project there are a number of roles/hats that I will typically play, as well as a number of skills, or “superpowers” and tools that are employed. While a number of tools (i.e. Microsoft Office, Teams/Zoom, Google Docs) and skills (i.e. Problem-Solving) tend to be used in all roles, typically the skills and tools used depend on the role played:
| Role | Superpower/Skills | Tools |
| Project Management | Listening
Simplification Time Management
|
Freedcamp
Pen/Paper |
| Quality Assurance | Attention to Detail | JIRA
HTML/CSS/Javascript Databases
|
| Interpreter | Listening
Simplification Visualization |
Pen/Paper
Articulate Graphic Design software (Photoshop, Concepts, etc.) |
| Educator/Instructional Designer | UX/UI Design
Visualization Tenacity Attention to Detail |
Pen/Paper
Articulate Graphic Design software (Photoshop, Concepts, etc.) All other tools depicted
|
| Guide | Listening
Simplification Empathy |
N/A |
| Devil’s Advocate | Empathy
Contextual Understanding Listening |
N/A |
Again, this all depends on the context, situation and role. For instance, when managing a project there are different problems to be solved when compared to design work, though the skill itself is the same. Similarly, guiding a client or playing devil’s advocate doesn’t require any special tools, though it does require more empathy than, say, quality assurance might since quality assurance, being a technical role, does not typically require any client interaction. The client will submit a ticket, which the project manager would assign, and the quality analyst will complete checking. As someone who prefers a wide array of varied tasks, this makes it interesting provided that time can be properly managed.
Great sketch, Jean-Pierre! I appreciate your artistic touch in this post. I also appreciate how you touch on communications as part of your superpower skillset – I didn’t even think of communications as part of my own toolbox post. How useful is a design team if nobody knows how to listen, speak, work interculturally, empathize, etc. The funny part is, I teach communications! haha. Thanks for the reminder to walk the walk and keep it collaborative. Cheers, J