Unit 2, Activity 1: Taking a Look at Practice

My role for the past ten years has been as a technical writer; however, I am looking to transition to an instructional designer or similar-type role. I have some experience as I previously worked in a learning and development environment for almost two years. I primarily created training materials, although I was given the opportunity to create a training plan and deliver classroom and one-on-one training.

The instructional design tools in my design toolkit are based on the categories proposed by Lachheb and Boiling (2018): computer based, methodological/theoretical, and analog.

Computer based

I’ve primarily used Microsoft Word and Adobe FrameMaker to create documentation. When I was in school for technical writing, I remember my teacher saying if you have a 2-page letter to write, use Word, anything else, use FrameMaker. The downside with FrameMaker is that it has a steep learning curve. I use SnagIt for screenshots and have dabbled in Visme for infographics, although I wish I were better with graphic software. I’ve also used PowToon and Adobe Captivate to create videos for school assignments, although since I’m typically chasing a due date when I use them, I’ve never learned more than the basics, so this is another area I hope to improve on since I’m interested in designing e-Learning.


The learning and development team I worked on used a model called the 6Ds: The Six Disciplines of Breakthrough Learning. I was told this model was selected over ADDIE because it included documenting the results which the team found helpful. I researched the model when I worked there, but never had the opportunity to apply it. I’ve also researched micro-tutoring and flipped learning for school assignments, two areas that I see growing in response to COVID-19.


I’m a bit old school and still like to take notes in meetings with a pen and paper. I also like to use post-it notes to jot down random things I need to review or to make to-do lists.


Writing is one my superpowers – I like to joke that I write better than I talk. I’m also skilled at editing. I have great listening and interview skills – in my work, I deal with subject matter experts on a regular basis, so I have to make sure I maintain a strong rapport with them. I try to stay as organized as I can. I’ve also included being an introvert because I think being one allows me to be more thorough and analytical which comes in handy with making decisions because I can focus on the bigger picture.