After exploring the various Define method options listed throughout the Bootcamp Bootleg (2016) and Design Kit (2015), I believe that first and foremost, downloading my learnings will be the most important step in synthesizing my data. For my design challenge, I am focusing on immersion and observation through two separate instances (shadowing a manager on duty as well as attending a training event as an onlooker) and I can anticipate that the information I will gather will be immense. Although downloading your learnings is suggested for group design formats, I think it will still be beneficial for me as I sit and observe all of the interactions, emotional responses, and challenges that my learners will face. I will take brief notes throughout the training event and shadow shift and then detach myself from the environment during the same day and reflect on all of my observations while writing my learnings in further detail. I want to ensure I am focused on immersing myself in the environment rather than feverishly taking notes so it will be important for me to take the time while my memory is fresh and gather all of my thoughts in a clear and organized way.
I then considered “Sharing Inspiring Stories” but figured as a sole designer in this process that I would benefit more from finding themes directly after I download my learning. I plan to group the core similarities and focus on the significant insight that kept presenting itself. I believe this will be beneficial as I will be gathering data in two separate instances so consistent issues, challenges, and themes will help as I begin my ideation and prototyping phase.
Lastly, I will leverage the “How Might We” tools to redefine my problem as it seems to clearly articulate how to bring together the synthesized information gathered and develop a compelling challenge.
IDEO. (2015). Design Kit – Methods. Retrieved from http://www.designkit.org/methods
Stanford University Institute of Design. (2016). Bootcamp Bootleg. Retrieved from http://dschool-old.stanford.edu/wp-content/uploads/2013/10/METHODCARDS-v3-slim.pdf